If the Caller is unavailable

When the called party has become available, it is possible that when Asterisk attempts to alert the calling party of the called party's availability, the calling party itself will have become unavailable. If this is the case, then Asterisk will suspend monitoring of the called party and will instead monitor the availability of the calling party. The monitoring procedure for the calling party is the same as is used in the section "Monitoring the Called Party." In other words, the method by which the calling party is monitored is dependent upon the type of agent used by the caller.

Once Asterisk has determined that the calling party has become available again, Asterisk will then move back to the process used in the section "Monitoring the Called Party."



lmadsen 2010-10-21